What Users Love
Many users showed high satisfaction with improvements in hair softness and shine. In particular, there were many opinions that hair rinses smoothly like 'water seaweed' and remains calm and tangle-free even after drying. Both shampoo and treatment are evaluated positively by sensitive users as they do not irritate the scalp or skin. Users preferred the thick formulation of the treatment that adheres closely to hair and provides a nourishing feel, and the no-wash spray's convenient usability and refreshing finish without stickiness were frequently mentioned as advantages.Common Concerns
Opinions on the product's fragrance vary individually. Some users evaluated it as luxurious or pleasant-smelling, but other users expressed disappointment about specific scents (perm solution smell, sourness, etc.) or felt the scent was too strong. Many opinions mentioned that the small capacity is quickly depleted and expressed concerns about the price, with some users hoping for larger-sized products. Regarding the no-wash spray, it was pointed out that the spray nozzle direction is unstable or unintentionally sprays on the face or into the air, and some users also noted that for oily scalps or thin hair, failure to control the amount can result in clumping or reduced volume.Overall Summary
FROM LABS products are generally evaluated as effective in improving the softness and calmness of damaged hair, and it is frequently mentioned that they can be used gently without burdening the scalp and skin. However, there are individual differences in fragrance preferences, disappointment regarding price relative to capacity, and opinions that the spray method of the no-wash spray needs improvement.