The DERMA CREAM PACK CLEANSER [MADECASSOSIDE] by MEDIHEAL is generally effective at removing makeup, though the effectiveness can vary depending on the type of makeup and individual skin conditions. Several reviewers have mentioned that it works well for basic makeup removal but may require additional steps for heavy or waterproof makeup. For example, one reviewer stated, "The cleansing effectiveness is truly the best I've experienced among foam cleansers I've tried. However, it won't remove full makeup or waterproof products (I use separate removers for those), but it's effective for everyday use." Review+

Another reviewer noted, "As a product that can also be used as a mask, you can imagine how much effort they put into making it hydrating. After removing makeup with an eye and lip remover, I use about a pinky fingernail-sized amount of the cleansing foam. The result? Incredibly moisturized skin." Review+

However, some users have found that it doesn't completely remove eye makeup like eyeliner or mascara on its own. For instance, one reviewer mentioned, "Like most cleansing foams, it struggles to completely remove eye makeup like eyeliner or mascara on its own." Review+

In summary, while the cleanser is effective for general makeup removal, users with heavy or waterproof makeup may need to use it in conjunction with other makeup removers for optimal results.