I had a lot of small blemishes below my jawline that I touched, causing them to spread and become inflamed, even leading to hyperpigmentation. A sales associate at the Aesop store highly recommended this product, so I applied it only to the troubled areas after toner at night. Amazingly, about 80% of the bumpy blemishes calmed down. It seems to soothe almost all blemishes when used in the early stages. I think it's due to the salicylic acid (though I'm not sure of the percentage) - it's truly the best for oily, acne-prone skin. As for the texture, while it looks like it might be very sticky based on its gel-ointment form, it doesn't feel sticky at all once it's been on for a while.
While I don't have any complaints yet, the price is quite high for the amount you get.
Its compact size makes it easy to carry around and apply as needed throughout the day.