{"content_id":"2034004","content_type":"product"}
4.14
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Reviews
- Hwahae UserOily SkinAcne SkinSensitive SkinAug 20, 2024
Fragrance-free, which is nice. Good grip, which is nice. Clean tube design, which is nice. That's all the positives. I had an allergic reaction and proceeded with a refund. Day 1: Applied only to hands. No changes immediately after application. Day 2: Back of hands became red. Slight itching, but could be heat rash due to summer. Conducted allergy test on wrist. Day 3: Reaction also appeared on wrist. @Inquired with Kakao Commerce, the sales representative@ -> Asked if I received treatment -> Replied they would process refund and compensation after hospital treatment -> Submitted medical certificate after treatment -> Dior contacted me @Dior's response@ -> Since the diagnosis stated 'unspecified allergy', they couldn't compensate for treatment costs unless it specifically mentioned cosmetics-induced allergy -> Of course, they processed a refund for the product @Hospital's stance@ -> Consulted a dermatologist, who said while it could be inferred the reaction was caused by cosmetics, it's difficult to definitively state cosmetics as the cause -> Recommended consultation at a higher-level hospital TIP If you want a refund and treatment cost reimbursement, Make sure the diagnosis specifically mentions 'cosmetics-induced allergy' before getting a medical certificate. Even though the reaction was clearly visible up to the tested wrist area, They won't cover treatment costs due to the diagnosis code and medical term used. For those with super sensitive skin, test on your wrist first. Photos: 1. Left wrist 2. Right wrist before testing 3, 4. Right wrist the next day 5, 6. Allergic reaction on back of hand